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Soft Water Specialists LLC is a family-owned and -operated water softening company based in Kennewick, WA. We sell, install, and maintain water treatment systems for local households and businesses alike.
If you’re looking for quality services with a personal touch, you’ve come to the right place. Soft Water Specialists LLC will always give you the attention and personalized service that you’ll always come to expect and enjoy.
Our Humble Beginnings
Soft Water Specialists LLC wasn’t planned in the typical sense. Our founder, Matthew G. Mahany, found himself in the water industry and became a Master Water Specialist (MWS) almost 22 years ago due to the lack of opportunities in the aviation industry, his initially chosen field.
In pursuit of other possibilities, Mahany sought out a past mentor who owned a soft water distribution and retail company. His mentor saw great potential in him, but the general manager did not agree and informed the owner that he would make or break Mahany within 30 days.
Despite the initial prejudice against him, Mahany became known as an oak tree, a slow but consistent learner. He proved himself competent and capable, earning him a spot in the industry and a lifelong friendship with the general manager.
He then became fully immersed in the industry, working with a number of water treatment and plumbing businesses. Eventually, he started Soft Water Specialists LLC with the goal of providing the best water systems to clients in Washington—all at the best prices possible.
When the company was officially launched, Mahany started partnerships with the best local service providers, suppliers, and independent contractors. He then joined an independent dealer network.
A Message From the Owner
“I love meeting new and interesting people in the areas we serve. I consider all my clients my friends, and I really enjoy improving their lifestyles by improving their water. I’ve worked with some of the best water experts, business owners, and engineers in the industry. I was able to start a water treatment company for a local plumber and help make their business profitable.
I knew I could take what I learned in the past years and keep on improving my services, especially in Eastern Washington where there is a unique market and several water quality challenges like hard water, chlorine issues, and well water containing various chemicals.
We are overwhelmed by the support, feedback, and referrals that people give us. It truly pays to treat everyone like family.”
“We believe that one of the keys to success is continued education and research. Training is extremely important to us, especially the Water Quality Association (WQA) certification. We are the only certified water specialists in our area, and we try to invite our competitors to engage in continued education with us.
Our team also participates in online training through channels that allow us to share our knowledge with customers and other dealers. We work with large manufacturers like Crusader Water, Enpress, Clack, Fleck, Pentair, and Watts. While we have yet to become a household name, we have grown to be known as the local water treatment experts.”
“Overall, I see great strides in water conditioning technology. There are many exciting things on the horizon, such as twin-tank sensor technology and electrodeionization. We plan to utilize these developments and concentrate our efforts on serving our clients with our all.”
You deserve to enjoy the benefits of soft water. If you’re interested in water softeners and filtration systems for your home or business establishment, contact us and work with a team that will take your needs and budget into account. We look forward to hearing from you!